A Better Way Forward

Access Your Web Solution Anywhere, Anytime

There has been quite the buzz in the funeral industry about cloud computing. Cloud computing allows a you to access your data from anywhere rather than on a specific computer... and we’ve been doing this since 1997. With the FrontRunner web solutions, make changes to your funeral home website, add deceased records, and print your death certificates etc. anywhere, anytime. Our solutions are 100% web based, which means you can login from anywhere and do what you need to do, when you need to do it.

Save Time, Increase Efficiencies, Reduce Costs

Funeral Providers are notorious for using multiple software solutions for their website, management, personalization and other needs leading to compounding expense and severe inefficiencies saving both time and money. The new OS5 logic is the architecture and the “brain” behind your system from website, personalization, management and beyond. It manages all of your databases and provides a single point of data entry so that you only have to enter data once, saving you time and making your online operations more efficient than ever before. OS5 will help save to time and allow you to get back to what matters most - serving families.

The Most Sought After Features

Can't decide how to get started? We’ve translated years of experience and client feedback into a selection of pre-packaged apps to give you our most-sought-after features, all bundled with our brand new OS5, that will get your system up and going quickly. Choose from the powerful WebSuite package or start with the IMS Website and add the apps that best suit your needs. We’ve even developed a stand-a-lone version of the powerful Book of Memories that can be used with any website.

Learn More About Our Packages>>

Grow Market Share Quickly

One look at the Matrix and you'll realize that FrontRunner is no ordinary software company. Combining real funeral experience with advanced strategic initiatives, we invest hundreds of thousands of dollars into the Matrix each year to help you reach further. Try getting that from your current provider. The Matrix is our growing collection of direct-to-consumer websites and other initiatives designed to attract the public and inform them about a network of funeral professionals that listen and respond to their changing needs. This "strength in numbers" approach is designed to help your firm aggressively compete against the deep pocket companies working against you allowing you to grow market share in ways you never thought possible.

See Our Business Driver Apps >>

Safe And Secure. No Games

Your customer data is your customer data. This is a paramount part of the FrontRunner difference. We will never share, sell or lend out customer data to anyone. Period. As funeral directors ourselves, we guide our company on the same principles of Honesty, Integrity and Trust. This sentiment is echoed with our distribution partner Matthews international.

In 2007, Matthews made a very conscious decision. Unlike the other guys, Matthews decided not to develop business software in-house, choosing to focus on what they do best instead. Matthews chose to partner with a proven technology leader with roots in funeral service to help provide their customers with the real technology solutions they wanted, not just the solutions a casket manufacture wanted them to have. This move helped position Matthews as a different kind of casket company, bent on helping their clients get the real solutions they need to compete in today’s changing market. This move was designed to ensure that there would be no possibility or perception of Matthews owning, controlling or having access to client data. FrontRunner is an independent, family-owned technology company that prides itself on providing world- class solutions for funeral professionals. We deeply value Matthews aiding our goal by being an exclusive distributor of FrontRunner products and services. Their distribution network and straightforward approach has helped us become the funeral profession’s leading technology company.

Growing A Stronger Future

With the economy at an ultimate low, the cremation rate at an ultimate high, and family’s needs changing by the minute, funeral homes and cemeteries are having to adapt – quickly. In all of this, one thing that hasn't changed is families are counting on you being there in their time of need. This is forcing many funeral homes to turn to the internet to provide the new services and conveniences that families are looking for. These new found revenues can help funeral professionals continue to maintain the high standards of services, while serving a new consumer.

See Our Revenue Generator Apps >>

A Difference You'll Notice And Appreciate

No single company offers you the comprehensive and total approach for all of your Technology and Marketing needs. The OS5 has opened the system up to attract some of the most brilliant minds and talent in your community and around the world who will continue to develop the advanced solutions for OS5 that set a higher standard for helping our clients and grow their businesses in ways they never thought possible. If something new comes on the market, we will go to work quickly to develop a better solution to work with your solution making FrontRunner and the OS5 platform the only company and platform your firm will ever need.

The Bleeding Stops Here

The powerful revenue generators and Networked approach will instantly start generating the revenues that can easily surpass your ongoing cost of technology and position you well to aggressively counter and initiatives that threatens your market share. OS5 - it has all the tools you'll ever need to excel in today's changing markets. Break free of the technology providers who care more about developing solutions that line their pockets or use stealth marketing to move families away from your firm.

When You Put Families First, They'll Take Notice

First and foremost, we built OS5 for families. We use advanced online and search engine strategies to attract, inform and educate the general public and direct them to a network of funeral professionals who are listening and responding to their changing needs during a difficult time in their lives. OS5 is family-friendly software. It’s the only system that is truly personalized, so that families can make arrangements and interact with their funeral professionals on multiple levels. Through our Book of Memories, the public can pay tribute online in a tasteful, respectful way. These beautiful, permanent online memorials are available to the families you serve and even families served by your competitors through advanced, non-commercialized obit engines that reinforce the integrity and trust that families place in your firm.

Then we use a network of direct-to-consumer websites to connect families with funeral professionals in their communities that subscribe to a higher standard of service.

We're Here to Help

At FrontRunner, we understand that there are many reasons why you may want to stick with your current website or Funeral Management Software. We respect them all. FrontRunner is the only company that develops solutions to help you maintain your relationships and still provide the advanced solutions that take your technology to a higher level. We're here to help and to work together. Our Book of Memories, Sympathy Store, Grief Center and WebSuite are just a few examples of FrontRunner being a different kind of Technology company by putting clients first.

If It's Not Right - We'll Make It Right

Combine the power and scalability of the new OS5 with the FrontRunner360 Experience and you’ll understand why so many funeral professionals turn to FrontRunner for their technology needs.
Between our award winning Radical Support, dedicated project managers and account reps, and the powerful Virtual Learning Center, you’ll have the peace of mind that comes with knowing that we’re with you every step of the way, today and in the future. But FrontRunner runs even deeper, developing a growing network of local Certified Support Partners that allow you the access to this amazing software right from your home community.

Experience advanced technology ownership at a level you have never witnessed before with a guaranteed satisfaction policy and a simple, "if it's not right, we'll make it right" approach.

A Company You Can Trust

The New FrontRunner360 Experience includes a "Satisfaction Guarantee". Simply put, if you are not happy with the solution we have sold you, and we can't make it right, we'll give you a 100% refund within 90 Days, shake hands and help you move to another provider.

Talk to Us, We Can Help

The benefit of a properly run company with sound principles and a passion to help make a difference, is you continue to lead and have the resources help funeral professionals. FrontRunner will work with any budget to help tailor a solution that helps firms reach higher and opens the door to the new revenue opportunities that help them successfully compete in today's changing markets.

A New World of Choice

The OS5 platform will allow you to break free of the "one size fits all" approach employed by many software and website developers. Finally you can have a fully customized website solution that suits your needs. OS5 allows you to move away from the aggressive, highly commercialized approach that has been damaging our industry’s reputation. With more than 100 apps, OS5 gives you the ability to choose what you want when you want it and add what you need when you need it.

Search & Destroy

Web 5.0 comes equipped with advanced search engine strategies and our line up of direct to consumer websites, that ensure more families are finding your website online. There are a growing number of companies working hard to target your families and your future. Counter them on all levels. With 75% of today's consumers doing their research online before making a purchasing decision, can you afford not to have the OS-5 working for your firm?

Talk To One Of Our Product Specialists About This Exciting Feature >>

Be Where Your Families Are.

You have always been there for them in your community, now it's time to be there for them in their new community. The online social networking cannot be ignored. Families are learning, sharing and receiving support through their online communities. Don't let them down. If you're not there for them, someone else will be. We can help you get up and going quickly and enjoying the new market share increases that are being realized from this new online phenomenon.

Talk To One Of Our Product Specialists About This Exciting Feature >>

Wet Your APPetite

With a growing number of over 100 apps, OS5 gives you the ability to choose what you want when you want it, and add what you need when you need it, giving you the system you want. No more. No less.

All you have to do is go to the IMS Store and visit the App Shop, where you can learn more about each app and add it when you’re ready. This new level of control means that anything you’ll ever need will be available in one convenient, powerful system.

Talk To One Of Our Product Specialists About This Exciting Feature >>

Setting The Stage For Unlimited Capabilities

The new software Development kit opens OS5 up to software developers and programmers around the world so that they can develop new apps, so that you can have more features and revenue opportunities. This setting the stage that you'll be in a solution that programmers will continue to evolve with new advanced offerings or developing their own version of popular features that show up on the market. Finally - One Solution.

Strength In Numbers

We're out to create the largest network of funeral professionals ever conceived. This move is an effort to help funeral professionals counter the large companies with deep pockets that have targeted and are preying on unsuspecting funeral homes. Using stealth technology, copyright infringements and mergers and acquisitions to try and harness traffic, they are using their vast resources to set up mouse traps to capture and market directly to families. FrontRunner will arm funeral homes with all the tools and advanced technology they need to successfully and affordably counter these attacks and rid the profession from these groups. As funeral directors ourselves, we hold ourselves to a higher standard and believe the future of funeral service is on the line if we don't collectively work together to stop it.

Take Back Control

We believe that the future and reputation of Funeral Service will either be won or lost on the internet within the next few short years, due to the influx of large companies that care more about driving their own profits at the expense of funeral professionals. Far too many players and former .com schemers have targeted the funeral procession with obit posting schemes in an attempt to target consumers directly. We will continue to invest heavily with copyright, patent law firms and work with legislators to help funeral homes gain back control.

See An Example: ObitsForLife.com >>
See An Example: ObitTree.com >>

Controlling Your Own Domain

At FrontRunner every clients website domain is registered under the name of the funeral home unlike many other website providers who use tactics to hold clients hostage and control them. We think you'll find this upfront honest approach consistent with the Honesty, Integrity and Trust that you show when doing business in your community.